Client Service Group

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Client Service Photo from Robert McCollum

Robert McCollum

Client Services Manager

Robert currently serves as Manager of our Client Services Group, responsible for oversight of the proper execution of all trading activity, client account maintenance and client servicing. In addition, he acts as liaison for investment companies, brokerage firms, and other vendors of services used by Ifrah Financial Services to help serve its clients. Robert has 17+ years of experience in brokerage operations and has completed the Series 7 licensing exam. He graduated from Draughon Business College in 1989, receiving a Diploma in Executive Accounting and is currently pursuing a B.A. through the Pennsylvania State University World Campus. Robert served in the US Army at Ft. Bragg, NC and in the Army Reserves with the Special Operations Command headquartered at Ft. Bragg. He is a veteran of numerous military operations, including Operation Desert Storm.

Client Service Photo of Evelyn Rogers

Evelyn Rogers

Client Services

Evelyn has over sixteen years of experience in bookkeeping and accounting. In addition to her accounting duties she is responsible for processing and reconciling data received from our custodians and coordinating our reporting to clients. She is our liason with our vendors and other specialized contacts. Evelyn also handles research with proxies, tender offers, etc. She has previous experience working with another investment firm and a real estate firm.

Client Service Photo of Julia Kirk

Julia Kirk

Client Services

Julia is a native to Little Rock. Julia has over nine years experience in the financial and insurance business. Her work in both has provided her with an extensive knowledge of industry procedures, federal regulations and project management. With a focus on customer service, Julia can analyze and deliver complex information in an understandable way. As a member of the Client Service Group, Julia handles requests directly from the client and planners, executing trades, importing and reconciling data from our custodians, and preparing reports for our planners.

Client Service Photo of Cinny Bass

Cinny Bass

Client Services

Cinny is a native of Little Rock. She graduated from Baylor University with a BA in Communications. Among the many activities she is involved with at IFS include trading of securities, processing and reconciling data received from custodians and knowledgeably handling direct client requests. Cinny has 25 years of customer service, marketing and public relations experience. She has also previously served as client services manager with a financial planning firm in Louisiana.

Client Service Photo of Janelle Badeaux

Janelle Badeaux

Client Services

Janelle was born and raised in Kansas. She received her Associates degree in General Education at NCCC before transferring to Emporia State to complete her Bachelors degree in Fine Arts. After finishing
college in 2012, Janelle moved to Little Rock. Janelle is primarily responsible for handling direct client requests in opening new accounts, processing transfers of accounts and assists with client reports and trading verification.